The 资讯科技支援 program at Ivy Tech will prepare you for a career in computer technology. 您将获得行业认证,并学习如何拆除和重建计算机.
作为常青藤理工学院的IT支持学生,您将:
识别和排除计算机信息系统和相关技术中的问题.
在大型和小型业务环境中创建和部署技术解决方案.
评估组织的技术基础设施的风险.
理解并评估法规遵循准则.
安装和维护基本的网络系统.
创建更新开放源码和专有系统的计划.
Manage customer interactions.
记录IT支持工作,包括资产和系统变更管理.
创建文档并遵循程序.
没有事先的计算机经验或知识的要求.
职业选择
IT支持计划的毕业生可以在各种专业岗位和环境中工作. 许多领域都需要IT支持专业人员, including finance, 教育al services, telecommunications, and computer systems.
一些公司在内部雇佣具有IT支持技能的人, 而其他人则与为企业提供技术支持的大型组织签订合同. 作为IT支持项目的毕业生, 根据您的喜好,您可以在任何一种环境中工作. You may also work from home, 通过电话或实时聊天回答客户的问题, 而其他人可能会去办公室或家里提供实际支持.
以下是常春藤理工大学信息技术支持证书的用处:
Computer Support Specialist
Desktop Support Technician
Field Service Technician
Help Desk Technician
IT Operations Analyst
IT Support Specialist
Network Support Analyst
Network Technician
Service Desk Analyst
Systems Administrator
Technical Consultant
技术支持代表
IT SUPPORT TOOLKIT
利用我们的工具包访问与教育机会相关的资源和信息, 比赛, 认证, programming languages, 工具, 博客, 论坛, 项目, 志愿服务, 自由职业, 事件, professional associations, and jobs in IT Support.
Note: Program availability varies by location and not all program tracks are offered at each campus/location.
Affiliated Partners
资讯科技支援 is an important part of keeping businesses and people's everyday lives moving given our reliance on technology. 确保我们的学生尽可能的成功, 常青藤理工学院教授一些业内最相关的系统, 包括:
副学士学位-职业准备学位
The 资讯科技支援应用科学副学士 will give you the foundation you need to launch a career in IT support. 你将学习在这个行业取得成功所需的技术和软技能.
A recommended path to the associate degree in 资讯科技支援 is to complete one or more of the two certificates offered by Ivy Tech while working toward the degree. 这些证书旨在为入门级IT职业提供门户, 所以你可以很快开始工作. You may then choose to pursue a credential that requires more credits and time in order 了解更多 and move up in your professional career. You can apply the credits from your certificate to your higher-level credential at Ivy Tech to make the most of your time and tuition.
信息技术支持TC是印第安纳州新一级工作学位课程的一部分, 由劳动力准备补助金资助. 你可能有资格获得免费证书. You are eligible to be a part of Next Level Jobs at Ivy Tech if you fulfill all of the following requirements:
*Note: 学生 who are admitted to the Next Level Jobs program to pursue the 资讯科技支援委员会 are required to pay for and submit to a criminal background check, 药物测试, and physical exam.
以证书为基础
如果你的目标是获得信息技术支持的副学士学位, 你可以在路上获得这个证书. The certificate is designed to provide a gateway into entry-level 资讯科技支援 careers. 这意味着你甚至可以在毕业前就进入你想要的领域工作, 如果你的计划包括在校期间工作的话.
信息技术帮助台CT是印第安纳州新一级工作学位课程的一部分, 由劳动力准备补助金资助. 你可能有资格获得免费证书. You are eligible to be a part of Next Level Jobs at Ivy Tech if you fulfill all of the following requirements:
*Note: 学生 who are admitted to the Next Level Jobs program to pursue the IT Help Desk CT are required to pay for and submit to a criminal background check, 药物测试, and physical exam.
因为技术支持是需要的,并且可以通过多种方式提供, 在这个领域有几种不同的方法可供选择. 也许你想在公司内部工作,为某家公司提供IT支持. Or, perhaps you think you’d be better suited working from home answering customer questions via phone or live chat.
You could also join a large IT support organization that travels to offices or homes to help people sort out their technical problems. 因为科技被广泛应用, 你有机会在不同的领域工作, including finance, 教育, telecommunications, and computer systems.
资讯科技支援 students must demonstrate competency through appropriate assessment or earning a grade of “C” or better in at least one course from each of the following categories:
Base English Course
英语093 -大学写作入门
英语083 -大学阅读策略
综合阅读和写作.
Co-Requisite English Course
英语063 -共同必要阅读策略
共同必要的写作策略
英语075 -必要的综合阅读 & 写作
Base Math Course
数学023 -代数基础
Any higher level than 023
Principles Math Course
数学080 -数学原理
No Expiration of Credits
There is no expiration date for course credits that were earned in previous years from Ivy Tech Community College.
转学分的先决条件课程
Prerequisite courses completed at colleges other than Ivy Tech will 只有 be considered for general 教育 selection points if transfer credit has been awarded and courses appear on the Ivy Tech transcript prior to the application deadline.
在线申请不认可TR成绩. It is the applicant’s responsibility to ensure that transfer credit has been awarded and that TR grades are updated to transfer letter grades (TA, TB, 在常春藤理工学院的成绩单上.
It is recommended that college transcripts be submitted to the Registrar’s office for evaluation and transfer credit at least 4 weeks prior to the program application deadline to ensure adequate time for processing.
在你提交申请之后, you'll be asked to upload documentation—such as SAT/ACT/PSAT scores or high school and college transcripts—that can assess your readiness for college-level coursework and help us make sure you are taking classes that are the right fit for you. 如何上传评估文件
Before you can register for classes you will need to submit documentation or complete an assessment test. 你的考试成绩可以帮助我们决定最适合你的英语和数学课程. 请参阅考试成绩课程安排表
如果你在申请过程中提交了评估文件, 你的顾问 will likely be able to work with those documents to determine course placement and you won't need to take any further steps. 如果你没有这些文件,或者分数没有达到最低要求,也不用担心! 您的顾问将指导您完成我们的免费Knowledge Assessment 帮助您开发定制的学习路径,以更好地为课程做好准备.
(6) Register for 类
一旦你完成了以上步骤,你就可以注册课程了. 常青藤理工学院的学生使用Schedule Builder工具注册课程,该工具可以在网站内访问MyIvy. 如果你是常春藤理工学院的新学生,我们建议你与你的顾问 who will help you develop your Academic Completion Plan and help you sign up for courses that are the best fit for you.
获取注册步骤的完整列表, 包括详细的注册步骤, 最后期限, and information about holds, 取款, 候补名单, 和退款, 访问我们的 Registration 101 页面.
(7) Pay Your 学费
注册课程后,您的账单可以在您的MyIvy 账户 > Student Dashboard- > View/Pay Balance. 付款也可以用你的 MyIvy 账户. 有关付款的完整信息, including payment options, 付款计划, 如何即时付款, 到期日期, information about refunds, 和更多的, 访问我们的 支付 页面.
Dr. 大卫Rettig是麦迪逊校区的项目主席和助理教授. He earned his Bachelor's in 信息rmation Technology and MBA in Business Administration and Management at 富兰克林 University. He also earned his Master's in Management and Leadership at WGU Indiana and Doctor of Business Administration at Wilmington University. David是Synoptus的首席执行官,此前曾在Nucor Corporation工作, 留学学院, ITT Educational Services, 和显示.
他还获得了ITIL SOA认证、ITIL基金会认证和红帽认证工程师认证. 大卫曾在无国界保姆组织、EarthEnable组织和连接学生成功组织担任志愿者. 他还发表了一篇论文和三本专注于IT和领导力的书籍. 大卫是国际哲学探究学会的成员, 思科Live客户顾问委员会, and American Mensa.
迈克·金斯利(迈克·金斯利)是曼西校区的助理教授. He earned his Bachelor's in Business and Master's in 信息rmation and Communication Science at Ball State University. Mike曾在曼西社区学校和General Cable工作.
他还获得了前年一个+、CompTIA Security+和思科学院讲师的认证. 迈克在曼西大哥大姐和鲍尔医院做志愿者. 他在2016-2017学年被评为优秀教师. He was also the team coach for Ivy Tech 曼西 that competed in the 2017 Statewide IT Challenge and received a gold medal in ITSP.
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